Payment Policy

Accepted Payment Methods

We currently accept the following payment methods for purchases on ONWAVE:

  • Visa, MasterCard, and American Express
  • PayPal
  • Apple Pay & Google Pay
  • Shopify Payments
Currencies
  • All payments are processed in GBP (£).
  • For international customers, prices displayed in your local currency at checkout are estimates based on real-time exchange rates. Your bank or payment provider may apply additional conversion fees.
Secure Checkout

ONWAVE uses Shopify’s encrypted checkout system to keep your payment information safe. We do not store, share, or have access to your full payment details. All transactions are processed securely through trusted payment gateways.

Payment Timing
  • Full payment is taken at the time of purchase.
  • Orders will not be dispatched until payment has been successfully processed.
Fraud Prevention

To protect both our customers and our business, all payments are subject to security checks. In some cases, we may require additional verification before shipping your order. If this is needed, we will contact you by email, text, or WhatsApp.

Order Confirmation

Once payment has been received, you will receive an order confirmation email. This confirms that your order has been successfully placed.